I'll highlight a positive and a negative really quickly.
Positive is the focus on service over process. Really, that mindset is one, I hope, that will drive what the public service will look like in the future, because it was an excellent way to look at the wage subsidy and emergency benefit.
When I look at pandemic preparedness, I hope we'll learn the value of being prepared and addressing these long-standing known issues. I shouldn't have to come back and repeat findings year after year. We should take care of these issues.