There are two points that I would make.
One, even before the pandemic we had experience with delivering benefits for the government such as the child benefit and the GST credit.
It wasn't completely foreign territory to us. We have a very significant benefits delivery part and we deliver a number of provincial benefits as well. In that sense, the pivot wasn't as big as you might think it was, but I think the particular nature of this program and the speed with which it had to be implemented were indeed unique. We had to do a lot of very fast thinking about how we could build a whole new system—because we didn't already have this benefit—to deliver these programs, and then, as we talked throughout this conversation, there was the issue of how much could we rely on upfront validation versus our normal compliance at the back end.