I think it's worth allowing Ms. Hogan to expand on that, because there have been some aspersions cast on the way the programs rolled out.
Before Ms. Hogan continues, I'll begin with a statement to acknowledge the scale, the scope and the historic nature of how our public sector delivered for Canadians.
I firmly believe that without this program, we would actually be worse off in what is already a bad situation. I'm in awe of the way in which the government was able to pivot and go offline, have people work from home, transfer IT technologies and continue to deliver. I want to begin by thanking them for that.
I want to allow Ms. Hogan to draw on some of the confusion we hear around the risk assessment process, just so we can get clear about it.