That is actually a challenge for us. As we said, this is part of the Income Tax Act, and we must comply with its provisions.
Generally speaking, we focus on two aspects. On the one hand, we determine whether the rules and processes are clear for our employees, whether the employees have received the training they need and whether communication is clear enough. On the other hand, we determine whether the rules are clear for taxpayers and benefit recipients. As Mr. Vermaeten said, relationships between two parents can be complex, and rules and ways of sharing benefits must be explained very clearly to them.
That is problematic for us because, according to our philosophy, they are people first and foremost. The objective of all of our programs is to facilitate very clear communication while taking the context of the act into account.