That's what I'm getting at. We're increasingly using an automated system in which systems specific to both departments can communicate with each other. It isn't necessary to have someone from CBSA talking to someone from the Department of Immigration.
This poses a challenge, however, since each agency and department has its own system. I hope that we'll gradually develop systems that can communicate with each other. We've already made a great deal of progress in this area, but there's still a lot to do. This is important for the future, given the largely digital economy.
We have processes, but we need to improve them and automate them more for Canadians. You're right about that.