I'll provide a fairly brief answer.
The agency is paying close attention to this issue. It should be noted that, in some circumstances, the information isn't accessible. That's why Mr. Vermaeten referred to the importance of co-operation between Immigration, Refugees and Citizenship Canada and the Canada Border Services Agency, for example.
This is important to us. This isn't just about the amount of time spent by the agent at the start of the process. This is also about access to information and having an automated system in place that can provide the information when it changes.
One challenge is that, from time to time, if the relationship between the two parents changes, there's a delay between the payments and when we receive the information.