As you indicated, when we visited the tax centres where these benefits were being administered, we saw that in some cases agents took the initiative to further validate the information that was being provided as part of the application. This was not done systematically for all of the benefits that were administered. We did not see any specific issues in that step. We felt that this additional step was definitely adding to the process and supporting the agents as they were doing their review of the applications.
On May 4th, 2021. See this statement in context.