Thank you very much, Madam Chair.
First off, I would join my colleagues in congratulating you, Mr. Hamilton, and your team, on I would say an A+ report from the Auditor General. Well done.
My questions will be to you, Mr. Hamilton, and maybe some of your team for support.
I am curious. We have the automated benefit applications, which I think I heard someone say catches 97% of newborns. However, we still have 250,000 applications that are either done online or by mail-in applications. I would suspect that it is more expensive for the taxpayer, and obviously more challenging for the parents.
Could you explain why almost half of them are still a manual process, as it were?