First of all, I'd like to thank you for the acknowledgement of our staff on the ground. It's very important for our staff to work directly with the proponents. We recognize that creating affordable housing is challenging. It requires a lot of co-operation and partnerships with many levels of government, profits and non-profits. We recognize the complexity of that.
When we were tasked with delivery of the national housing strategy, we invested very significantly in our technology capabilities. We have amazing systems in place that help us track the milestones you mentioned.
As we first launched the national housing strategy, we were criticized that our processes were too long. Because we had data about the length of the processes, it really allowed us to identify where the pain points were and try to improve to serve Canadians better. It's been a great success story.
Having said that, there's always room for us to improve. I really welcome feedback or comments from any constituents or any Canadians about any of our services. It's only by hearing from them that we can continue to improve on a continuous basis.
Thank you very much.