It's true that we'd recover a lot of money, but, as Mr. Gallivan said, it's always about risk for us. Some transactions involve a lot of money and uncertainty. Since the agency's resources aren't unlimited, we have to conduct a risk analysis and target our efforts where the risks are high.
It isn't just a matter of collecting money and reporting good collection findings. The ability of people to receive the information we provide is also important. That's why we constantly vary our efforts and use different methods to communicate with...