Thank you for the question, but I don't believe I said we were overworked. There are definitely huge volumes in the e-commerce mode and we've recognized for some time that we need to put systems in place to allow us to manage this more effectively. We've been working with our international partners to set the global standards for this. We've been developing our own unique capabilities on this in terms of new technologies to understand the data that we will be getting from systems such as CARM and working with our private sector partners to understand what they are seeing from their proprietary system.
On November 17th, 2020. See this statement in context.