I'm going to respond, and then I'm going to turn to my colleagues.
The answer is both complex and simple. It is a massive system. We move 26,000 types of items across 19 missions in 25 countries. There have been boutique solutions for particular problems across the Canadian Armed Forces, but we've never had an end-to-end solution.
Why? Well, we've had manual systems. We've had very early database systems, but they've been individual things. They've become boutique; they have been siloed. As a result, mistakes are made, and items are lost. There have been some attempts to rectify that over the years, but on occasion, the urgent overtakes the fundamental institutional aspects of this department.
We now have an end-to-end joined-up approach with all parts of the department and the Canadian Armed Forces defence team. It has certainly been helped by the Auditor General's observations, which spurred us on to more activity, but we realized this had to be done before the audit.