I can say that the operationalization of the app was done collaboratively between the Public Health Agency and the Canada Border Services Agency. As I mentioned, we were very focused on the need to stand up the app and to have it rolled out to allow the border to flow and to have a safe restarting of the economy in addition to the flow of key people.
There was a de facto management of the app going forward that was not defined. That is not a best practice, as the Auditor General has pointed out, and steps have now been taken to rectify that going forward.
The letter of intent was developed as the app was moving from the voluntary use space to the mandatory space. That triggered a process to make sure that we had codified and documented the roles and responsibilities appropriately, which is a very detailed exercise. That was then conducted, and we acknowledge, recognize and take as a lesson learned that it should be done at the outset of this development in future.