Definitely my office has seen some similar failures in the lack of a governance structure or accurate and timely information. I think it's easy to point to the Phoenix pay system as an example of that. When it comes to failures at so many different layers, this is the first time I have definitely seen this. I think it's more than contracting. It was contracting, project management, IT management and bookkeeping. There were so many layers here.
The last comment I would make is that it's very common, when we look at horizontal projects, when more than one department is involved, to see that the lack of clarity of roles and responsibilities is often a contributing factor as to why certain horizontal initiatives are not well managed or delivered. I would point to those as some of the similarities.