Thank you for the question.
In the past, our procurement officer would receive documents in different formats. Those could be CD, fax, hard copies or email. Basically, there were a myriad ways of communicating. The good thing, a very positive thing, about the e-procurement solution, which will solve a lot of these issues, is that all the documentation, all the interactions between a contracting authority and suppliers, will be part of the platform. Everything will be recorded on the cloud.
The likelihood that the issues we faced in the past will reoccur for procurements that are handled by PSPC is very thin. On top of that, we are also reinforcing training for staff. Deputy Mills alluded to that. Also, there will be mandatory checklists for task authorizations.
I have to say that there was already a requirement to have clear tasks. That was already there in the supply manual. What we need is greater oversight and making sure there are procedures in place for that.