I hope it doesn't appear that I am putting down the hard work of our civil servants, but in this particular case, we know there were weak financial records at a time when we were running deficits. This is a total, colossal waste of taxpayer dollars. We also know that because of this, external resources were used. This increased the cost, and it did not, in turn, affect efficiency.
Do you think this could have been avoided if, instead of contracting out to different agencies that seemed to be problematic, more support to the public service was given?