When it comes to talking about value of ArriveCAN, I would put it into two buckets: the value we saw during the pandemic and the value that would endure should the app continue to be used for automating the immigration and custom declaration forms.
Back in 2021, we did two audits on border measures, recognizing that it was the first time measures like that had been implemented at the border of our country. At the beginning, it was done by paper, and it was taking in some cases 28 days to get information to the Public Health Agency, which was required to follow up on whether people were actually quarantining for 14 days.
The digitization of that form and the automation of what was happening at the border allowed Canada Border Services Agency officers to physically distance, which was important at that time, and to then improve the quality and timeliness of information so that the Public Health Agency could take action and pass it along to provinces, which were also using that information.
Those were some of the findings we had about the value at the beginning. As I mentioned, now the enduring value may be whether the Canada Border Services Agency continues to use it as a measure to automate some of the aspects of crossing into our country.