Thank you very much, Mr. Chair.
Thank you to the witnesses for being present today.
I'll start with the CBSA regarding the conditions that the customs union president, Mark Weber, gave testimony on to this committee, which highlighted some of the key issues that are persistent within the CBSA that have led to conditions that made a scandal like ArriveCAN possible.
He made very clear that the number of supervisory officers exceeded the number of border officials, so it's a very management-heavy work environment, resulting in extreme workloads for those at the front lines. Of course, those at the supervisory level do not necessarily have to be directly supporting that work. There was a lack of consultation of the union's employees with regard to this kind of application, the ArriveCAN app.
How can technology replace border officers when Canadians' data privacy and safety are involved?