As I've testified, for some reason CBSA had a system whereby, if the contract was being led by PSPC, the IT group would deal directly with PSPC. That's not a best practice. That has stopped since I have come to the CBSA. Everything goes through our procurement group. They do a challenge function, and they interface with PSPC.
I don't know if it was like that because it was during the pandemic and people were moving fast or because that's how it was set up, but that's not how it happens now.