People often refer to the fact that it blew past its $80,000 budget. There was no budget. The $80,000 was what they estimated was the cost of the first release of the app. The Auditor General has said there were 177 versions of the app. Each of those apps required incredible efforts to put together. It required cloud service access to support it. It required security work to be done to it. It required a call centre for people to access. It required a web-based version. It had to go through the app stores to be vetted before it was released. The time frames were incredibly tight. The user testing was not always able to be done in time.
Obviously, there was one big error, which involved putting folks into quarantine who should not have been put into quarantine, and we apologized for that. But this was a very sophisticated tool, and I've seen no credible evidence from any witness to say that they could have done it much less expensively than was done, notwithstanding the procurement issues at play. This was a very complicated app. There were many, many different versions, which were not able to be predicted in advance. We were always playing catch-up, quite frankly, to see what the art of the possible was for what the Public Health Agency needed to do to manage the virus properly.