Mr. Chair, I would say that we had regular meetings with the union. We were in constant contact with our frontline officers and the regions during the pandemic. Anything that wasn't working, we tried to take into account, to make sure the border process would be as smooth as possible.
I would remind you that the officers themselves were vulnerable here. Especially in the very early days, when little was known about how the disease was transmitted and there were paper processes, we were very concerned with the front line and the personal protective posture that they had as they did their duties to ensure the flow of people who were entering back into the country.
We did our best to consult with them, but at the end of the day, there were very tight timelines and, because of necessary confidentiality around public health orders or orders in council, we weren't always able to do it as fulsomely as we might have wanted to.