First of all, it's important to understand...and the Auditor General said that it was reasonable to go and get outside help at the beginning. This procurement vehicle that we used was the only option that was available to us. Speed was of the essence. It was the quickest way to ramp up our capacity to deliver a very simple app at the beginning to replace a piece of paper with people's basic tombstone information—biographical information.
As you've heard from others, in retrospect, yes, there should have been financial coding set up right at the very beginning so that we could track the expenses more carefully. However, I want to remind the committee that, as I said in my opening remarks, all the rules were in place. It appears, unfortunately, that they were not always followed. I make no excuses for the lack of documentation and the other things that the Auditor General found in her study. That's not acceptable. That should not have happened. I'm sure that, as we move forward, the agency is putting in measures to make sure that doesn't happen again.