Thank you, Chair.
Again, I'd like to thank the Auditor General for being here today with her team to provide these three reports to us.
As is often the case, there are overriding themes in the reports, and I'd like to ask the Auditor General a couple of questions, namely around the conflict of interest rules. That's the one recommendation that you brought forward in the professional services report.
However, I must say, given that the scope of this report was from 2011 to 2023, when I was sitting on this committee in the 42nd Parliament, many of the reports that we were seeing from the Auditor General at the time had to do with, for example, unconscionable delays in delivering service on disability payments. We know what was going on during that time, and it was that there were many cuts to the public service.
I'm wondering what was going on in the public service from that time. Was there a lack of capacity? Was there a lack of guidelines on how to address conflicts of interest and how to provide proper documentation? Was there a lack of oversight? What were some of the causes, do you think, Auditor General, of this problem?