It's a tough one to tackle. As I mentioned, there are other layers of government, other layers of law enforcement that are not federal and the private sector that also fill in and have responsibilities to monitor and fight cybercrime.
One of the gaps we did see was that the Canadian Radio-television and Telecommunication Commission, which has the responsibility for enforcing Canada's anti-spam legislation, is not included in the national cybercrime strategy. Spam is often the gateway to a cybercrime, so it would be important that they be part of that strategy.
We then saw that there was a lack of sharing of information between organizations. I mentioned to you before how some reports ended up in the wrong place and were then not forwarded on. Often we hear two reasons behind that. It could be lack of capacity and personnel to tackle the volume that's coming in, and they also cite privacy reasons.
It really is time for the government to clarify how this should happen federally and put in place one point of single reporting for Canadians. It shouldn't be this confusing. Canadians should report to their federal government, and the government should figure out who should get the report and act on it promptly.