I appreciate that. I'll clarify further that I wouldn't expect an investigation on those specific measures of the allegations. Law enforcement in a due process though court would obviously be most appropriate, but perhaps additional screening or security measures and an examination of how people were hired, how individuals went to people's homes, whether the individual was alone or whether they were accompanied by somebody, as well as recording documentation and so forth might be ways to review the program and the measures put in place through existing programs.
I have limited time left. I hope to elaborate if possible, if I get a further round. I just want to ask Ms. Hogan as well about the problem resolution process. Numerous colleagues so far have raised frustrations about where...and there have been media stories about an issue of glitch out with the ArriveCAN app, or somebody providing only the second dose proof, not the first, and being required to quarantine for two weeks.
As part of your review of the efficiency of these programs and the department's ability to respond to them, do you look at the complaint resolution or problem resolution process at all and whether Canadians are able to reach somebody to resolve small problems?