In general, when something out of the ordinary occurs—and this would qualify as something out of the ordinary—I do step up and support my senior directors, as well as my managers, through those occurrences.
Managers have a lot on their shoulders, generally speaking. They're not aware of every single rule and policy and so on and so forth. They deal with the day-to-day. They deal with the employees on a day-to-day.... My view is that we—management, executives—should be there for them when necessary.