It's a complicated process, and during COVID, there was an urgency to ensure that small businesses, especially those that were taking the CEBA loan, for example, would have delivery of funds as soon as possible, so that they wouldn't renege on their cash overtures and their obligations as well.
Here is my question to you, then. What is the public service's capacity in a really dire situation, which small businesses were facing during COVID-19, to be able to deliver the programs as quickly as they were able to do? In your report, you mentioned that the majority of the money has been reimbursed to the government. What is the process, then? Do we need to improve the public service contracting at this point?