There are so many costs when you try to look at a full-time equivalent employee versus a vendor, so it's a very difficult comparison to give. I think that, in 2020, the public service was doing so much for Canadians. They were delivering CERB. They were trying to set up queues. There was a lot going on. Again, I believe it was a good choice to find a vendor to help support that.
It was the continued reliance and poor contract management controls that I question regarding the value for money the government received.