Thank you very much, Mr. Chair.
I want to follow up on a similar topic that I addressed previously. To remind everyone, it's about access to services, particularly the hard-to-reach-populations portion. There are many kinds of ways people can face barriers. There are racial barriers, but there are also persons with disabilities. Sometimes there are both or multiple barriers. There can also be gender inequities present in that.
Considering that, I'm thinking of community members in my city. We have 3,200 houseless folks. It's a massive population that is completely unserviced. When I go and talk to these folks, they often don't have ID. They don't have some of the basic things that these programs often demand in order to provide support.
Thinking about how we can do better to service these populations, I think of some of the models that have been employed by Indigenous Services Canada, such as going to hard-to-reach, remote communities in person, for example, and saying, “Here are some programs”. However, that's not very successful, considering the mistrust that's often there between the government and community members. However, that's an aside to my question.
For those who may be experiencing very real barriers to access to these services, such as persons with disabilities, is there a specific process that the departments take, if any, in order to better consult or to better inform those people—who may be living with a disability—about these programs?