Thank you.
I looked at the chart that you mentioned previously. I'm talking about the Veterans Affairs issue. In exhibit 2.1, you talked about the backlog numbers. In 2019, it was 40,305. In 2020, it was 49,216. In 2021, it was 43,227. I see that these numbers have a lot to do with incomplete applications and the need for more information. We saw the same number increase by almost 10,000 from 2019 to 2020.
Would you comment quickly on that? What is the largest contributor to the backlog? Is it because somehow the ministry is not communicating well with the applicants to get the information needed to process these applications?