Don't you agree that we need some kind of strategy in the next five or 10 years to even deal with the process? I agree. I hear from veterans for example. I had four cases in my office and they told me at the end, “It looks like the government is waiting for us to die before the application gets processed.” With that sentiment, I told the minister that this is what I've been hearing from our veterans, and that's in addition to other problems with social services, with CRA, with IRCC and every single department.
I think the problem is not just in one or two departments. You've highlighted a few things, but beyond that I think this is a problem across the board. I believe that maybe you are in a position to push for some kind of serious strategy, and maybe the restructuring of the whole governmental sector, to be able to improve. Otherwise, we are falling behind.
I do believe that at some point we were ahead of the world, but now we seem to be falling behind.