I'm going to move on. I do have a question I'd like to ask. Perhaps we can come back to it.
It's obviously been a long time since you've hit the 80% goal, because you cannot even recall the last time you did. This has been an ongoing problem. You've added the bodies. Again, I'm just stunned that we are stuck with such horrible service for our veterans.
I'm looking at your departmental results for the last year. VA achieved 18% of their goals—that was for the 2021 departmental results that came out—and yet, at the same time, taxpayers paid out $1.66 million in bonuses. Ninety-eight per cent of executives, which I assume includes you, received bonuses for achieving 18% of your targets on top of these horrific service results for our veterans.
How do you justify that? Do you think that's proper?