Thank you for the question.
It has had a tremendous impact on the backlog, as we indicated earlier. Since the time of the audit, we've seen the backlog decrease by 41%. That is largely due to the work and effort of the staff who are addressing these matters and taking up the applications as they come forward from the veterans.
This is particularly staff.... I have my colleague Trudie MacKinnon here, who oversees this operation. The staff are very well versed in the issues that the veteran is bringing forward. They're able to provide the insight, make the decisions and ensure that the veteran is getting the level and type of support that they require.
If it's okay, I might ask my colleague to comment on that. She works very closely with these individuals.