Mr. Chair, I very much accept and appreciate the question from the honourable member. I don't share shame; I share a challenge. I share the absolute underlining that we are here to provide care and respect to our veterans, one by oneānot just in large numbers, but one by one to each veteran who comes forward to us seeking that interest.
This is an issue that has been faced in this department for some time. We've tackled this issue, and we have made progress. I think I underlined that in some of the early remarks. We have made significant progress. Is it good enough? No, it's not good enough. We are not at the service standard that we have established ourselves in relation to what's important to meet and support the veterans who come forward.
Are we confident that we will get there? Yes, we are confident that we will get there with the resources that we have at play now and, importantly, not just to meet that standard but to maintain that standard. That's absolutely critical and consequential.