Following up on that, I suppose this is a question, then, for the Canada Revenue Agency. I know that, in their opening statement, they indicated there is a lot of information that is personal and identifiable, so they can't share that, of course.
In response to recommendation 1.45 on understanding “the effectiveness of outreach approaches”, the agency responded that it “does not currently collect personal data of those individuals who participate in outreach events.”
Is it possible for the Canada Revenue Agency to collect certain demographic data confidentially, which would enable it to better assess the effectiveness of its awareness strategy without violating the Privacy Act? Is that possible?