Thank you very much for the compliment. I'll make sure everyone in our organization receives it, because they do work very hard. They take to heart the work they do for Parliament.
I don't think it's just a work plan. I'll be really honest: There's a need to look at how IT can help with efficiency. To just say that it's a work plan, that it's humans, I think would be wrong. There are so many aspects of the public service that need that human interface because it is service delivery, but there are ways to improve efficiency and effectiveness with other means. I think it would be wrong to just say it's a human resources work plan that's needed.