I think the learning for us is that we need to continue to build on this. To be honest, we built the airplane as we were starting to fly it.
As the commissioner mentioned, the prepayment measures were not all there. We built them up as we went. We started with CERB and EI, making sure there was a single-window approach and due process going on. I think for us it's amazing how.... What we've learned from this is the capacity to be flexible and to be innovative in times of crisis. We need to keep that.
On the other side, it was mentioned how much time it takes to have data from the past and all this. I think the Auditor General talked about ePayroll and some initiatives in the future. Those are elements—technology and all this—that would be very helpful in making sure that our systems are as flexible and nimble as they should be to address crises when they happen.