Thank you very much.
I'm sure that process was made easier by the fact that, at the outset of the pandemic and in the peak periods, it would be difficult to put in place those controls all at once, but as things eased there was a greater opportunity to—you used the word “learn” before—learn and implement particular controls to the point where things.... We got to the point—again, I cited the number and and you repeated it—where 0.5% of those who applied were ineligible, down from close to 18%. The whole experience of getting through the worst parts of the pandemic into a situation where things turned more normal obviously would have helped as well, I would think.