There are a couple of ways to answer that. First and foremost, we do staff surveys. We've done them in the past. We also work closely with our frontline service providers to ensure that they have good comprehension, good understanding, of the core program components they're delivering. We certify them too, in terms of the assessment tools they administer.
Yes, we do assess them and we certify them in terms of their understanding of the application of these measures as well as the programs they deliver. Then we measure the results in terms of reductions in reoffending. Our evaluations clearly indicate that we have significant reductions in reoffending for indigenous people, and for all offenders, if they complete the programs.