We didn't look at people's websites and their IT resources when we looked at Via Rail and CATSA. I think that's really a question to ask the departments. Some of the gaps were probably minor, but others were rather significant if you're going to get inaccurate information, so it's important for them to look at it.
I would point to the Canadian Transportation Agency, which is the federal department that regulates these service providers. What we found was that they have only four individuals who actually monitor all of the service providers and the over 400 different regulations. We made a recommendation to the agency to determine whether they have sufficient resources to enforce and monitor the regulations that do exist.