If I understand your question correctly—please forgive me if I don't, and re-ask it—the benefits of having a digital service experience for Canadians could probably be best exemplified by the fact that we have Canadians who need to apply in a physical, paper format to get their passports renewed, versus having the opportunity to do that in a fully digitized format, which is what we aspire to.
What it allows for is agility and speed for the person receiving the service, and it reduces the amount of paper and number of forms that government employees need to process. There's an environmental side of that, as well, that I think is obvious.
I don't know, Sony, if you want to add to that.