This is a question that would probably be better addressed by the Canada Revenue Agency.
I have to say that digital enablement is essential. In this day and age, if we want to provide agile services and deal with peak demand, we have to be digital. We have to ride the right infrastructure. Right now, a lot of the infrastructure at the Canada Revenue Agency depends on what we call “mainframe”. This was the best thing you could have, when the cloud did not exist. Now, the cloud can bring the kind of high-computing capacity and high velocity we only had with the mainframe, in the past. The mainframe is a supercomputer running in a data centre.
I think the cloud—if we stick with the theme of the audit, here—provides us with much more opportunity to do this. Sometimes, it's not only with a big program. Think about the Canada Revenue Agency. It probably has the largest programs that depend on technology in the Government of Canada. Now, with the cloud, we can have that kind of velocity for something that is way smaller, as well...and analytical work. There is great potential there.
Are we up to it? Catherine said we have a lot of challenges with talent and multiple priorities in the Government of Canada, but I believe we have done the foundational work. Hopefully, we'll have fewer servers hidden in closets.
What I want to avoid, early on, in the work we are doing on the cloud.... There are cloud instances out there that we, around this table, are not aware of. We need to manage this, as an enterprise, so we don't get into the mess that existed in the past, in terms of how we distributed the data centre and servers everywhere. We have done this cleanup. There is a lot of work still to do. We have to be very organized in the way we leverage the cloud, so we don't create this.... We leverage and build expertise. We are organized. We have common rules, so we don't expose ourselves. If there is an incident somewhere, we know what is out there and how to take back control, so we avoid the damage and consequences of incidents.
It's about being organized at the enterprise level. The players around this table are essential to make this happen.