Thank you for the question.
There are two things in there that got a little jumbled up in terms of whether or not we're identifying the outcomes we want to achieve in our projects and whether we're collecting information to do that. There were also questions around our ability to effectively manage documentation—no matter what that documentation might be.
My point about technological changes is that, over time, new technologies come online, they get used by staff and they add another type of technology with another type of database that it's being saved in. We didn't have a single repository for documentation, no matter what the purpose of the documentation was—whether it be the original approval note that went up, which is a simple Word document, or whether it be an Excel spreadsheet or something along those lines.