It is a process of continuous dialogue between our audit teams and the department. When the request is made, we ordinarily set a deadline. Sometimes we negotiate it, but there always has to be a deadline set; otherwise, we would never get the information needed for doing our work.
In this case, we made a request again and did continuous follow‑up over several months, during which we received a very small volume of documents, little by little. We drafted a version of our report that showed the amount of information we were missing. I believe that it was sent to the deputy minister, who said that it was not acceptable and the documents would have to be found. The process took its course, and ultimately we received a lot of documents.
However, even though we have now reached the end of the audit, there are still ten files that are incomplete or do not contain any information.