It concerns me because in the files we have received, it is clear that it was the manager piloting the project at the outset, and it was senior management and supervisors who took over after that.
Why did no one ask for a summary of the information on all the projects? A comprehensive picture of everything the department does could have been provided. That shows that there is a lack of training about the importance of processing information properly and about how to interpret data in order to make properly informed decisions.