There are many parties. Our “care” pillar is for our staff internally. It's ensuring that we have a skilled, engaged and bilingual workforce, and that it is a safe place to work, where they feel they can raise their concerns and they feel included and respected for the work they do. That's definitely something that we heard loud and clear following the return from the strike.
The “connect” pillar is internal and external. It's across our organization, to break down silos so that we don't just work individually but with a global outlook of the organization as a whole. It's also to connect with our stakeholders and the individuals we audit—parliamentarians, senators, Canadians, the departments and so on—to create a collaborative working relationship with everyone we interact with.
The “modernize” pillar again impacts both internally and externally. We need to modernize our own internal functions so that we can be more efficient, but we also want to modernize how we communicate and report on our results. You're seeing some of that already, but I think we have a long way to go so that we can make Canadians aware of the work of the office and see it as an employer of choice across the country.