Through the leads program, we encourage people to come to us if they think there is an issue somewhere. Then, as I said, we follow up on all of those. That would apply not just in charities. It cuts across all areas of compliance within the agency.
Then what happens is we investigate all of them, to some degree, and then we can form a judgment as we go in to see how serious it is and whether we need to continue or not.
The interesting thing to identify on the leads program is that if you give us a lead, we don't go back to you to report and say, “Thanks for your lead, and we're now at this stage of the process.” The only way we start talking about what has happened is if we sanction, if we have a penalty or if we have a revocation, and then it's public knowledge.
The leads program can be quite effective, and we encourage people, if they see something, to bring it to our attention so that we can look at it. Not every lead results in a revocation, obviously, but it is information that helps us steer our activities and our resources to the right places.