What I mean by that is that in the context of working through the backlog, we hired a number of people to get through that backlog. I think it was the right thing to do. I think it has led to some examples of results. However, the government has also invested in modernizing our platform, and we have investment that we're working through. What I'm hoping is that through the benefits of some of our modernization investments, we can stabilize the organization so that we can leverage those technologies rather than hire more people.
On December 5th, 2023. See this statement in context.