Thank you very much, Chair.
Thank you to the witnesses.
Thank you, Ms. Hogan, for a really good report. I think it's important for us to realize the challenges that we go through.
With IRCC, oftentimes—and my own constituency office being an example—we become the last resort for people who are trying to resolve their issues. In my own constituency office, I have at least 300 families who are waiting for decisions on files that have now become backlogged, I would say, in the system.
I'll also take this opportunity to give a big shout-out to my team in my office, to Kristina especially, who does a lot of the work in my constituency office in that respect.
One of the big challenges we hear from our constituents that is addressed in this report as well is that some applications that are very similar to each other will get processed within 20 months, while others will go on for years and some will get processed within six months. I'm wondering if you can help me understand a bit about how these applications that are so similar are prioritized and why that discrepancy is there.