We have concluded that the value received did not correspond to the funds spent. The government spent too much money for the app. There are several reasons for stating that finding: the ongoing dependancy on external suppliers; the absence of reasons to justify choosing certain contractors, and always requiring ten or more years' experience. There is no documentation showing that the right decision was made.
Our conclusion is that despite the lack of competition in certain processes, the government did not receive value that corresponded to the money spent.